Collection and Usage of Personal Information
When acquiring personal information, including customer information, My Associates Inc. shall clearly state the purpose of use and acquire such information in an appropriate and fair manner.
My Associates Inc. will acquire personal information for the following business activities and purposes.
- Communications and provision of information regarding services
provided by My Associates Inc.
- To respond to consultations and inquiries.
- To understand and analyze access status in order to improve services.
- To manage and collect information for the creation of company brochures
and external presentation materials.
- Acceptance of recruitment applications and related notices
*However, such information shall be processed as statistical data,
and no personal information will be disclosed.
Safe Management/Storage/Continuous Improvement regarding Personal Information
My Associates Inc. will accurately process any personal information provided and implement appropriate protective/safety measures to ensure the safety of personal information retained by My Associates Inc. and endeavor to prevent any loss, destruction, alteration or leaks. In addition, personal information will be managed in an appropriate manner through internal operational structures and staff training, together with the implementation of preventive measures and regular inspection of content, with corrections made if any inadequacies are detected.
Provision of Personal Information to a Third Party
With the exception of the following cases, My Associates Inc. will not, in principle, disclose personal information to any third party without first obtaining the consent of the customer.
- When required by law
- When disclosure is necessary to protect human life, limb or property.
- When it is necessary to cooperate with national or local government agencies or parties
entrusted by such agencies in the performance of duties in accordance with the law.
- When the submission of documents to a public agency is required in the performance
of a business operation.
Disclosure/Suspension of Use/Deletion of Personal Information
When actions such as the disclosure, correction, suspension of use or deletion of personal information is requested by the individual to whom said information pertains, such actions will be performed promptly following confirmation of identity through appropriate methods, except in cases where the refusal of such requests is permitted by law or for professional reasons.
Personal Information Inquiries
Please use the following contact details with regards to any complaints you may have concerning the handling of personal information or for any other personal information related inquiries.
My Associates Inc. Personal Information Inquiries
(For telephone inquiries, please call between 9:00-12:00 and 13:00-18:00 (GMT +9:00) on weekdays.)